I've been working with Tech Target on a few different series, with the latest being on UCaaS. The hosted/cloud-based UC space is a major trend with implications across the entire value chain. Part 3 in my series has been posted now, with the focus being three criteria to help decision makers evaluate UCaaS providers.
You can access the post here, and if you want to read the earlier posts, here's Part 1, and here's Part 2.
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