Thursday, April 26, 2012

Podcast - UC, the channel and the cloud

This week's UCStrategies podcast addressed some big issues that any VAR or system integrator faces with UC - what to do about the cloud? The topic was put together by Steve Leaden, and he did a great job facilitating the discussion with several other UCS colleagues. A number have hands-on experience working with channels, and it was a good validation about how big these changes are, and how quickly they are coming. I added some thoughts at the end, mainly around the opportunity the cloud presents for channels to pursue new markets and customers.

Most of the conversation to that point was around managing existing customers, but that only addresses the defensive nature of what the cloud represents. I think net revenues with these customers will shrink with the cloud, and for that reason I wanted to emphasize how they can leverage the cloud to find new business. Regular readers of my blog will know the storyline I've been advocating for some time around Apple and how the iPad can be their Trojan Horse into the business market. I think there's a business just waiting to happen around an Apple UC ecosystem, and I'm sure many channel players are thinking the same thing.

Enough banter - the podcast is up on the UCStrategies portal now, along with a transcript. Give it a listen - and/or a read - and drop us a line to share your thoughts - we'd love to hear from you.

No comments: