That was the topic of this week's UCStrategies podcast, and there was a lot to explore. The stars lined up for me to be on this call, and it was interesting to hear so many viewpoints about why/why not for SMBs adopting unified communications. The basic consensus was that a lot of education is needed and that the vendors/channels still have work to do to properly serve this market.
The podcast has been posted now to the UCS portal, along with a transcript if you'd rather just read it. Enjoy, and your thoughts are welcome - good, bad or indifferent.
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