Wednesday, December 16, 2009

Service Provider Views - How can they provide value?

My latest Service Provider Views article is running now on TMCnet. I'm focusing on a big topic - how can service providers add value? - and am really setting the stage for an ongoing exploration of this theme in 2010. I think it's going to be big deal going forward, and am hoping you'll follow my musings.

This article was basically triggered by my impressions from recent analyst events, and how I see vendor solutions getting stronger and stronger. Combine this with what Google is doing now with their own handset, and it's getting harder to see where/how carriers can add real value. Of course there are lots of ways they can do this, and I'll speak to those in future articles. However, it seems to me like the vendors have most of the momentum right now, and that puts the pressure on operators to be more innovative.

As an aside, Canada is going through its own convulsions in the mobile market with the recent turn of events with Globalive. That's a whole topic unto itself, but I can't get into that right now. I've been speaking to the media about it, but haven't had time yet to write something.

Back to the main story - the article is posted now, and you can read it here. As always, comments are welcome!

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